Legal Notice

Seller
NOUE Co., Ltd.
REFRAF Official Online Store

Representative
Jongmin Mun, Representative Director

Location
Chisan Mansion Okayama Room 503
1-1-1 Tamachi, Kita-ku, Okayama-shi, Okayama
700-0825

Contact Information
REFRAF Official Online Store Customer Service Desk
TEL: 050-6873-2691
E-mail: info@refraf.com

Selling Price
Displayed on each product's detail page.

Additional Fees Other Than Product Price
Shipping fees, payment processing fees, consumption tax, etc., may be charged separately.
For details, please refer to our shipping policy and payment methods.

Payment Methods
You can pay by credit card or by other methods separately designated by our company.

Product Delivery Time
We will ship the product within a reasonable period after your order is confirmed.
The shipping time may vary depending on the delivery address, stock availability, and other factors.

Returns and Exchanges
Returns or exchanges are accepted only if you contact us within 7 days of receiving the product and meet our specified conditions.
Shipping costs for returns or exchanges due to customer convenience will be borne by the customer.

In the case of returns or exchanges due to reasons attributable to our company (e.g., product defects, incorrect delivery), we will bear the shipping costs.

For details, please refer to our return and exchange policy.

Order Cancellation
As a general rule, cancellations cannot be accepted after an order has been confirmed.
However, this excludes cases separately approved by our company.

Other
For other details, please refer to our Terms of Use and Privacy Policy.