Legal Notice

Seller
firstmode Inc.
REFRAF Official Online Shop

exponent
CEO: jongmin mun

address
428, Neungdong-ro, Gwangjin-gu, Seoul, 04932, Republic of Korea

contact
REFRAF Official Online Shop Customer Service Desk
tel : +82 (0)2 2088 6880
email : info@refraf.com

Selling price
Prices are listed on each product's detailed page.

Unit expenses
Additional shipping charges, payment fees, and consumption taxes may apply.
Please see our Shipping and Payment Policy for details.

Payment Method
Payment is possible by credit card or by other methods specified by us.

Delivery time
We will ship the goods within a reasonable period of time after your order is confirmed.
Delivery time may vary depending on delivery location and availability.

Returns and Exchanges
Returns and exchanges are only possible if you apply within 7 days of receiving the product and meet the conditions set by our company.
In case of returns or exchanges due to customer reasons, the customer is responsible for the shipping costs. In case of returns or exchanges due to our fault (defective product, incorrect delivery, etc.), we will bear the shipping costs.
Please see our Returns and Exchanges Policy for more details.

withdraw order
In principle, cancellation is not possible after an order is confirmed. However, there are exceptions in cases where this is specifically stated.

etc
For further details, please refer to our Terms of Use and Privacy Policy.