Privacy Policy

Privacy Policy

firstmode Inc. (hereinafter referred to as “the Company”) deeply recognizes the importance of personal information protection and believes that appropriate management of personal information is a social responsibility.
We will do our best to live up to the trust of society by complying with laws and regulations related to personal information protection and by following the personal information protection policy below.

1. Compliance with laws and regulations
We strictly comply with laws and regulations and other regulations related to personal information.

2. Purpose of Use
We obtain personal information by lawful and fair means.
When collecting personal information, we clearly state the purpose of use and use it to conduct business within the scope of that purpose.

3. Safety measures
We take appropriate security management measures to ensure the safety and accuracy of personal information.
We strive to protect personal information from risks such as unauthorized access or leakage, and to this end, we continuously provide education and awareness to our employees.
We also conduct internal audits in a timely manner, and if any issues requiring improvement are discovered, we immediately take corrective action.

4. Third party provision
We will not disclose or provide personal information to third parties without your consent, except in the following cases.
When providing personal information, we strive to ensure that the recipient thoroughly implements protective measures to prevent inappropriate leakage.
1) When used by a business consignment company or group company within the scope necessary for business performance
2) In case the business is transferred in accordance with laws, etc. due to merger, company division, transfer of business, or other reasons.
3) When provision is required or permitted by laws, etc.

5. Inspection, correction and deletion
If you request to view, correct, or delete your personal information, we will do so.
We will respond to your request in good faith within a reasonable period of time after we have verified your identity.

Contact Us
REFRAF Official Online Shop Customer Service Desk
firstmode Inc.
tel : +82 (0)2 2088 6880
email : info@refraf.com